ClawPOS Restaurant Edition - Full-Chain Smart Restaurant Operations

Applicable Formats

6 Restaurant Formats, Targeted Solutions for Operational Pain Points

Not generic template application, but deeply customized features for each format's operational flow and pain points

🍜

Chinese Restaurant

Table management, KDS, Cantonese/Mandarin bilingual, 10% service charge (HK/Macau), delivery sync, auto tip calculation (North America), combo meals.

🍲

Hotpot/BBQ

Time-limited countdown, soup base management, self-serve condiment counter counting, bulk add dishes, split billing, dipping sauce station management, pre/post-meal confirmation.

🧋

Bubble Tea/Beverage

Sweetness/ice level modifiers, add-on options, cup sticker printing, fast ordering mode, member stored value, second cup half-price promo, pickup calling system.

☕

Coffee/Bakery

Product variant management, combo meals, scheduled pickup, time-based promotions, inventory shelf-life management, coffee bean traceability, member points redemption.

🍣

Japanese/Korean

Conveyor belt management, à la carte/combo, sake age verification, multilingual menus, delivery sync, member stored value cards.

🍕

Quick Service/Delivery

Fast ordering interface, delivery order aggregation, order fulfillment timer, packing label printing, rider pickup management, peak hour flow control.

Core Features

Restaurant Edition 6 Core Capability Modules

From front-of-house ordering to kitchen fulfillment, from delivery aggregation to inventory cost, covering the full restaurant operation chain

Ordering & Cashier

Table Management

Kitchen KDS

Delivery Sync

Member Marketing

Inventory & Supply Chain

⚡ Fast Ordering

Product categories, search, shortcuts, frequent items pinned. Touch-optimized interface. Average ordering time reduced by 40%.

📝 Modifiers & Add-ons

Large/medium/small, sweetness/ice, add-on options, flavor notes. Auto price calculation. Unlimited modifier levels.

💳 Multiple Payment Methods

Cash, bank cards, mobile payment, member stored value, gift cards. Regional packages pre-configure legal payment channels with auto settlement.

💰 Tips/Service Charge

North America auto tip calculation (15%/18%/20%/custom). HK/Macau 10% service charge. Tip splitting to servers supported.

🔄 Refund Management

Full/partial refunds, manager authorization, reason recording, tamper-proof audit logs, original payment method refund supported.

👥 Shift Handover

Cash counting, payment method summaries, variance recording, auto-generated shift reports, handover signature confirmation.

🗺️ Visual Table Map

Drag-and-drop table map, real-time free/dining/needs-clearing status, multi-floor, multi-zone layouts.

🔀 Open/Transfer/Merge Tables

One-click open, transfer, merge, clear tables. Pre-open and reservation hold supported. Full operation history recorded.

⏱️ Hotpot Time Limit

Self-serve dining duration setting, countdown reminder, auto overtime billing, different rates for different time slots.

👨‍👩‍👧 Split Billing

Go Dutch, per-person split, per-item split. Multiple splitting methods. Each person pays independently.

📋 Add/Urge Dishes

Add dishes anytime during dining, urge dishes alerts kitchen, void dishes requires authorization, all operations sync to KDS in real time.

🎫 Minimum Spend

Per-table/per-person minimum spend, auto difference calculation, holiday special minimum spend rules supported.

🍳 Kitchen Display System

Touchscreen KDS, orders sorted by time/priority, color-coded dish categories, multi-kitchen order splitting.

🖨️ Kitchen Receipt Printing

Auto split to corresponding kitchen printers, cold/hot/drinks printed separately, 1/2/3 copies supported.

⏰ Fulfillment Timer

Per-dish timer, overtime highlight alert, average fulfillment time stats, helps optimize kitchen efficiency.

📢 Pickup Number Calling

Pickup number calling system, voice + screen dual alerts, SMS notification supported, essential for quick service/bubble tea.

🔔 Dish Notes

No spice, less salt, allergy alerts and other special requirements prominently displayed, kitchen sees at a glance, avoids errors.

📊 Kitchen Reports

Dish sales ranking, fulfillment speed, void rate, chef performance, data-driven kitchen management.

🚀 Multi-Platform Aggregation

Uber Eats, DoorDash, Meituan, Eleme, foodpanda, GrabFood orders received uniformly, managed in one interface.

📋 Menu Sync

Products, prices, inventory one-click sync to all delivery platforms, change once applies everywhere, avoids overselling.

🖨️ Auto Printing

Delivery orders auto-print kitchen receipts and packing labels, rider info at a glance, reduces wrong/missed orders.

🏃 Rider Management

Rider pickup check-in at store, wait time statistics, peak hour rider dispatch optimization.

💰 Platform Reconciliation

Auto-reconcile platform bills, fees, subsidies, refunds at a glance, financial reconciliation efficiency improved by 80%.

📈 Delivery Analytics

Cross-platform sales, average order value, repurchase rate, negative review analysis, helps optimize delivery operations strategy.

💳 Member System

Member tiers, points, stored value, coupons. Supports physical card/phone number/QR code multiple identification methods.

🎁 Marketing Campaigns

Spend & save, discounts, second cup half-price, buy & gift, limited-time specials. Multiple promo rules flexibly configured.

📱 SMS/Push

Birthday wishes, holiday promotions, stored value reminders, repurchase recall. Precisely reach members, improve repurchase rate.

📊 Member Profile

Purchase frequency, average order value, preferred dishes, lifecycle. Data-driven refined operations.

🎫 Coupons

Vouchers, discount coupons, redemption coupons, spend & gift coupons. Limited time/quantity supported, QR code redemption.

👥 Viral Acquisition

Referral rewards, group buying, share to get coupons. Social viral low-cost customer acquisition.

📦 Inventory Management

Purchase receiving, material issuance, inventory counting, waste recording. Full-process inventory visualization.

🧮 BOM Auto Deduction

Dish recipe management, auto-deduct ingredient inventory on sale, real-time theoretical inventory display, multi-spec conversion supported.

⚠️ Inventory Alerts

Safety stock settings, auto alerts below threshold, multi-warehouse, multi-store inventory transfer supported.

🤝 Supplier Management

Supplier profiles, purchase contracts, price history, reconciliation settlement, supplier performance evaluation.

📉 Cost Accounting

Auto dish cost calculation, gross margin analysis, waste rate monitoring, helps optimize dish pricing.

📋 Purchase Suggestions

AI intelligently generates purchase suggestions based on sales forecast and inventory levels, reducing overstock and stockouts.

Feature Dimension	Traditional Cashier System	ClawPOS Restaurant Edition
Deployment Time	3-7 days, requires on-site technical staff	10 minutes, AI voice wizard self-service configuration
Multi-Region Compliance	Requires separate development, long cycle and high cost	Six regional pre-built packages, select and load
Hardware Compatibility	Tied to specific hardware, high replacement cost	Compatible with 50+ restaurant hardware devices, plug-and-play
Offline Capability	Paralyzed when offline	Normal operation for 72 hours offline
Delivery Platforms	Requires manual order entry or third-party purchase	6 platforms natively aggregated, auto sync
Business Analytics	Basic reports, requires manual analysis	AI business assistant, natural language query
Chain Management	Multi-store data silos	Three-level org structure, global unified management

Built for RestaurantsFull-Chain Smart Operations System